If you suffer from a chronic disease, over 65 or currently pregnant you are entitled to have a free flu jab - and we still have some left

If you fall into one of these categories and would like the protection this vaccination can offer during the forthcoming winter months please contact us and we will fit you in

If you suffer from a chronic disease, over 65 or currently pregnant you are entitled to have a free flu jab - and we still have some left

If you fall into one of these categories and would like the protection this vaccination can offer during the forthcoming winter months please contact us and we will fit you in

In conjunction with our Patient Participation Group, we are carrying our of annual service survey.  We need your feedback to decelop and improve our service provision.  During two weeks in December, Doctors and Nurses will be handing out survey questionnaires to patients attending the medical centre. 

Alternatively you can follow the following link and complete the survey on line:

www.avalonasks.co.uk/hoveton_and_wroxham_patient_survey.htm

In conjunction with our Patient Participation Group, we are carrying our of annual service survey.  We need your feedback to decelop and improve our service provision.  During two weeks in December, Doctors and Nurses will be handing out survey questionnaires to patients attending the medical centre. 

Alternatively you can follow the following link and complete the survey on line:

www.avalonasks.co.uk/hoveton_and_wroxham_patient_survey.htm

• The surgery will close from 6pm on Friday, 23rd December and re-open at 8.30am on Wednesday, 28th December

• For emergencies over the Christmas Holiday please contact 01603 488488
• For medical matters that are not emergencies please visit the Walk In Centre, Timber Hill, Norwich who are open over Christmas between 8am-7pm - please phone 0300 0300 333 for further information.
• For District Nursing Team emergencies please call 01263 714951
• Dispensary Orders  please by 19th December, home deliveries for the 27th December will be delivered on the 28th.
• Branch Surgeries - posters will be displayed at the sites to tell you of arrangements.

• The surgery will close from 6pm on Friday, 23rd December and re-open at 8.30am on Wednesday, 28th December

• For emergencies over the Christmas Holiday please contact 01603 488488
• For medical matters that are not emergencies please visit the Walk In Centre, Timber Hill, Norwich who are open over Christmas between 8am-7pm - please phone 0300 0300 333 for further information.
• For District Nursing Team emergencies please call 01263 714951
• Dispensary Orders  please by 19th December, home deliveries for the 27th December will be delivered on the 28th.
• Branch Surgeries - posters will be displayed at the sites to tell you of arrangements.

The NHS in England are changing the way we store and manage your health records.

What are the changes?

The NHS are introducing summary care records (SCRs), as part of the NHS Care Records Service, to improve the safety and quality of patient care. SCRs will give health-care staff faster, easier access to reliable information about you to help with your treatment. Today, records are kept in all the places where you receive care. These organisations can usually only share information from your records by letter, email, fax or phone. At times, this can slow down treatment and sometimes information can be lost along the way. Now there will be quicker ways to get important information to the NHS staff treating you, including in an emergency and when you use out-of-hours services when your GP practice is closed You will have an SCR, which will be available to people providing you with care anywhere in England. At first, your SCR will contain important information about your health, such as details of any allergies, your current prescriptions and whether you have had any bad reactions to medicines. After that, each time you use any NHS health service, we may add details about any health problems, summaries of your care and the professionals treating you to your SCR. As we add new information to your record, you can discuss what is being added and how sensitive information is handled. We are gradually introducing SCRs across England. We are telling you about this before your SCR is ready, so that you have time to think about your options. If you choose to have an SCR, NHS staff will ask you if they can look at it every time they need to. If you do not want us to make an SCR for you, you can choose not to have one.

If you wish, you can find out when this will happen by visiting our website www.norfolk.nhs.uk or by calling the NHS Norfolk PALS team on 0800 5874132.

Get a copy of the leaflets - Your health information

Confidentiality and the NHS Care Records Service’ and ‘The NHS Care Record Guarantee for England from www.nhscarerecords.nhs.uk, or from your GP’s surgery, or phone 08453 700 750.

For more information about SCRs, phone our NHS Care Records Service Information Line on 0845 603 8510 or contact your local Patient Advice and Liaison Service (PALS). Ask your local NHS for details or visit www.pals.nhs.uk. You can also get more information at www.nhscarerecords.nhs.uk including information about all of the options in this leaflet.

The NHS in England are changing the way we store and manage your health records.

What are the changes?

The NHS are introducing summary care records (SCRs), as part of the NHS Care Records Service, to improve the safety and quality of patient care. SCRs will give health-care staff faster, easier access to reliable information about you to help with your treatment. Today, records are kept in all the places where you receive care. These organisations can usually only share information from your records by letter, email, fax or phone. At times, this can slow down treatment and sometimes information can be lost along the way. Now there will be quicker ways to get important information to the NHS staff treating you, including in an emergency and when you use out-of-hours services when your GP practice is closed You will have an SCR, which will be available to people providing you with care anywhere in England. At first, your SCR will contain important information about your health, such as details of any allergies, your current prescriptions and whether you have had any bad reactions to medicines. After that, each time you use any NHS health service, we may add details about any health problems, summaries of your care and the professionals treating you to your SCR. As we add new information to your record, you can discuss what is being added and how sensitive information is handled. We are gradually introducing SCRs across England. We are telling you about this before your SCR is ready, so that you have time to think about your options. If you choose to have an SCR, NHS staff will ask you if they can look at it every time they need to. If you do not want us to make an SCR for you, you can choose not to have one.

If you wish, you can find out when this will happen by visiting our website www.norfolk.nhs.uk or by calling the NHS Norfolk PALS team on 0800 5874132.

Get a copy of the leaflets - Your health information

Confidentiality and the NHS Care Records Service’ and ‘The NHS Care Record Guarantee for England from www.nhscarerecords.nhs.uk, or from your GP’s surgery, or phone 08453 700 750.

For more information about SCRs, phone our NHS Care Records Service Information Line on 0845 603 8510 or contact your local Patient Advice and Liaison Service (PALS). Ask your local NHS for details or visit www.pals.nhs.uk. You can also get more information at www.nhscarerecords.nhs.uk including information about all of the options in this leaflet.